“Helping customers is what we are all about”

Welcome to the Ashdown Technologies Customer Support area. This area is a clearinghouse for information on a wide range of common questions and problems that arise.

Please see the list below for details and links to help you get the answers you are looking for.

Support Alerts

  • Scheduled Downtime for Network Upgrade on Feb 16th, 2024 starting at 11:30PM EST February 15, 2024
    We’re very pleased to announce that we will be installing a security and redundancy upgrade in our network operations center this month. We’re excited about this improvement and the long-term benefits it will bring to us and our customers. There will be some downtime associated with the cut-over to the new hardware. This will occur in ...
    Read the full alert ...
  • PHP 8 now available February 15, 2024
    We are pleased to announce the immediate availability of PHP 8.0 and 8.1 for all of our web hosting customers. If you would like to migrate your site to PHP either version, send us a note at and we’ll upgrade your site right away. There is no cost for this upgrade and you can ...
    Read the full alert ...
  • Disabling of TLS v1.0 and v1.1 security protocols for all secure web sites February 11, 2020
    In order to provide the best possible protection for our customers we have disabled the TLS v1.0 and TLS v1.1 security protocols on all of our web servers effective 2/11/2020. Those versions are insecure and all major web browsers have supported at least TLS v1.2 or better for a long time now. If you have an ...
    Read the full alert ...

Web Sites

  • Web Site Maintenance Tool (WSMT): This site allows Ashdown Technologies customers to submit and track update requests for their web sites. You must have a login and customer ID to use this system. If you do NOT have these, please contact us.


  • If you have an Ashdown Technologies bill and wish to pay it online via Credit Card or PayPal, please visit our payment page.

Technical Alerts

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