Ashdown News

Here you will find news posts that are relevant to our customers. Check back often!

• PHP 7.4 now available
  We are pleased to announce the immediate availability of PHP 7.4 for all of our web hosting customers. If you would like to migrate your site to PHP 7.4, send us a note at techsupport@ashdowntech.com and we’ll upgrade your site right away. There is no cost for this upgrade and you can downgrade again if ...
• Disabling of TLS v1.0 and v1.1 security protocols for all secure web sites
  In order to provide the best possible protection for our customers we have disabled the TLS v1.0 and TLS v1.1 security protocols on all of our web servers effective 2/11/2020. Those versions are insecure and all major web browsers have supported at least TLS v1.2 or better for a long time now. If you have an ...
• Power Maintenance on Sunday, July 14th
  On Sunday, July 14th, 2019, the primary line power to our facility will be undergoing maintenance and the hook-up of a solar array. We are fully redundant with generator power and anticipate no downtime as a result of this work. In the spirit of “expect the best but plan for the worst”, we still wanted to ...
• Network Maintenance on October 17th
  On October 17th some time between 12am and 6pm, there will be approximately 30 minutes of downtime as our upstream bandwidth provider performs maintenance. Our experience is that the actual duration is typically less than the anticipated duration, but please expect as much as a 30 minute outage in that overnight period. We apologize for ...
• Connectivity Issues Resolved
  Our connectivity issues of earlier today have been resolved. We apologize for the trouble and appreciate your patience.
• Connectivity Issues on 2/7/18
  We are experience significant slowness with our bandwidth today. We are working hard to resolve the problem and appreciate your patience as we work through this.
• Email Services Discontinuation Reminder
  Email Services Discontinuation Reminder
• WordPress Forms Input Names Warning
  WordPress Forms Input Names Warning
• Net Neutrality At Risk
  Share This Post. Net neutrality is under attack. Make your voice heard. Read this article and then TAKE ACTION. If Net neutrality is lost we all lose.
• Worried About WannaCry?
  Worried About WannaCry?
• Email Delivery Issue on April 4th, 2017
  We have been experiencing a problem with inbound email delivery this afternoon since about 2pm. We are working hard to resolve the problem and sincerely apologize for the inconvenience to you and your business.
• Mail Server Issue on March 13th, 2017
  We are experiencing a mail server issue this morning, March 13th, 2017 that is causing sending and receiving issues intermittently. We are working diligently to resolve the issue and apologize for the inconvenience. This issue has been resolved as of March 14th, 2017.
• Inbound Email Trouble on March 3rd, 2017
  We experienced a major delay with inbound email delivery this afternoon, March 3rd 2017, starting around 1pm. The problem was resolved at approximately 3:30pm. During that time, email came into our mail system and was queued but not processed through to delivery due to an issue with the email virus scanning software. This problem did NOT result ...
• Another Reason To Keep Your WordPress Site Up-To-Date
  WordPress is a great tool for developing and maintaining a web site or blog.  But with popularity comes risk.  Hackers attack the most popular software because it gives them the most return for their nefarious efforts. Major News Sources Issue A Warning A recent flaw in a WordPress element, and its subsequent employment by hackers, recently got ...
• Forms Security Improved
  Forms Security Improved We are constantly working on your behalf to improve the security and performance of the web sites we host and manage. We’re pleased to announce that one of the packages we developed that displays forms has had its security improved. Is A Man or a Machine Filling in My Form? Our automatic form generator called ...
• Is My Website Secure From Hackers?
  In June of last year we introduced a program to keep your WordPress-based site here at Ashdown Technologies up-to-date.  Many of you signed up and we maintain those sites monthly, ensuring that WordPress itself, the visual theme, and the many plug-ins are kept up-to-date.  Keeping these components current can significantly reduce the likelihood of your ...
• Ashdown WordPress Update Management Program
  Ashdown Technologies has recently created a new program to help our customers stay current with their WordPress site’s security and bug fix updates. We have created this program because while WordPress provides the capability to do updates, most people neglect to do them. This leaves sites unnecessarily vulnerable to being exploited by unscrupulous web vandals. For a small $10 ...
• Recapture Those Credit Card Fees
  We are happy to announce that our Authorize.Net plug-in has been extended to optionally automatically add a percentage to all credit card transactions.  This is identified as a “Convenience Charge” for the convenience of paying by credit card. If your Ashdown-hosted site uses our WordPress plug-in to accept credit cards, or if you use our facility ...
• Secure FTP & phpMyAdmin
  Effective immediately, customers connecting to the following servers for FTP and phpMyAdmin can do so securely: www7.infofind.com www9.infofind.com wp7.infofind.com Anyone trying to use phpMyAdmin over non-secure HTTP will automatically be redirected to the secure URL. FTP is done with explicit FTP-S on port 21. Please note that this is not SFTP, which uses a different protocol. Your client must support a minimum ...
• Latest Android Update Breaks Email Access
  It has come to our notice that the Android update released around April 6th 2016 has resulting in customers being unable to access email on our servers from their phone. We are actively researching this issue to determine if we can implement a fix or come up with a work-around until Google fixes the problem. Please check ...
• Security Patch for the WordPress ‘DIVI’ Theme
  For our WordPress customers using the ‘Divi’ theme on their site — We received notification this morning (February 18th, 2016) from the ‘Divi’ theme developer that a security hole in their theme was found that could allow privilege escalation in WordPress. To protect our customers, we have logged into each site and applied the appropriate patched version of ...
• The POODLE Bug
  You may have read about a vulnerability in a security package called SSL v3. Servers around the world are turning off SSL v3 and using a replacement system. You may receive emails from such services as Authorize.net, UPS or PayPal that they are doing this. A consequence of this change at those servers is that some ...
• The Shell Shock Bug
  You no doubt have heard of the bug found recently in the shell program BASH. This is a software package run on Linux servers to provide, amongst other things, command line functionality. On our servers we do not provide either the public or our customers with shell access, which prevents them from accessing BASH directly. Neither ...
• The Heartbleed Bug
  You no doubt have heard of the bug found recently in OpenSSL. This is a security package run on Linux servers like those we run here at Ashdown. So did our servers put you at risk? The short answer is no. The majority of our web servers run a version of OpenSSL that predated the ...